All customer stories

How Scayl reaches a global audience that never sleeps

Written by Ian Naylor and approved word for word by the customer before publishing.

Werner Geyser

Werner Geyser

Founder, Scayl

The problem

Scayl is the AI implementation hub: sourced charts, plain-English articles and free tools for business leaders, implementers and learners. Its audience is global, which makes live events awkward: whatever time you pick, most of the world is asleep. Educational sessions needed to scale without hiring an events team.

What they did

Werner's team runs their educational sessions as automated webinars on WebinarFlow. Attendees from any time zone get a session that plays in sync with live chat, timed offers and polls, and the AI handles the repeat questions it has learned from the material.

The funnel analytics show exactly how visitors become bookings, split between direct links and embedded forms, so the team can see which channels actually convert.

What changed

"Our audience is everywhere, so live-only events never made sense. With WebinarFlow the sessions run around the clock, the AI fields the repeat questions, and for the first time we can see the whole journey from visitor to booking."

Werner Geyser, Founder, Scayl

Education for an audience in every time zone

Scayl's readers are business leaders, implementers and learners across the world. A live webinar at a fixed time suits one region and leaves the rest asleep or at dinner. Replays help a little, but a replay feels like homework, and nobody asks questions in a replay.

The Scayl team wanted educational sessions that felt live wherever the viewer was, without building an events team to run them around the clock.

Turning existing material into evergreen sessions

Rather than producing new content, Werner's team took sessions they had already run and set them up as automated webinars. Each one plays in sync with live chat, polls drawn from the presenter's own questions and offers timed to the right moment.

Scayl's webinar booking forms sit inside relevant articles, and direct links go out in newsletters. With so many entry points, the team needed to know which ones actually produced bookings.

Seeing the whole journey, not just the clicks

WebinarFlow's funnel tab shows every step for Scayl's webinars: how many people landed on a booking page, how many came back, which visit they booked on and how many turned up. Direct links and embedded forms are reported separately, so the team can tell intent from passive browsing.

Inside Scayl's automated sessions, WebinarFlow's AI answers repeat questions in the presenter's name within seconds, at any hour. Only new or high-value questions reach a person.

Who this approach suits

Automated webinars suit publishers, media brands and education sites with a large, global audience and a library of past sessions. If your traffic is already there, the opportunity is to turn readers into attendees at a time that suits each of them, and to learn which pages and newsletters actually do that.

Automated webinars also suit teams running partner or sponsor presentations. A partner session can run all week instead of once, and the partner can see who booked, who turned up and what they asked, which makes the sponsorship easier to renew.

What the team learned along the way

Returning visitors turned out to matter more than the team expected. Many people looked at a booking page once, left, and came back days later to book. Seeing which visit people booked on helped the team stop judging pages on a single visit and start valuing the articles that bring readers back.

The Scayl team also found that a session feels very different to a viewer when questions are answered straight away. In a plain replay, a question goes nowhere. In a WebinarFlow session, it gets an answer in seconds, in the presenter's voice, and viewers stay longer as a result.

Scayl also features the implementers and vendors behind the work it covers. A session that runs all week, with clear numbers on who booked and who stayed, is a much easier conversation with them than a single live slot and a recording link.

"We finally know which pages bring people who actually turn up, not just people who click."

Werner Geyser

"A viewer in Manila and a viewer in Miami now get the same session, with the same answers, at a time that suits them."

Werner Geyser

Werner's advice

Look at what you already have before recording anything new. Your best past sessions are probably your best evergreen webinars, and the funnel data will tell you where to promote them.

Questions people ask

Can publishers run webinars for a global audience without an events team?

Yes. Sessions run on a rolling schedule and the AI answers repeat questions at any hour.

How do embedded forms compare with direct links?

WebinarFlow reports them separately, so you can see conversion from visitor to booking for each.

Do we need new recordings?

No. Existing sessions can be uploaded, or linked from YouTube or Google Drive.

Sources

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